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Our Approach
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Our Approach
Impact
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EvaluPlay Approach

 

The EvaluPlay improvement methodology ensures that our  recommendations are appropriate for your business.  Client engagements often start with a detailed assessment of current business issues and opportunities.  Assessment areas can include:

     

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Business requirements definition

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Operations strategy

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Customer service organization, processes, policies, technologies and metrics

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E-commerce strategy and business models

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Payment methods

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Service level agreements

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Performance measurement/reporting

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Quality management processes

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Resource planning and management

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Technology overview

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Employee skills readiness

 

Future steps (solutions design, testing, implementation and follow-up) are based on management discussions regarding assessment findings and prioritized recommendations.

 

EvaluPlay offers flexible working arrangements with our clients.  Our approach utilizes proven methodologies that ensures management participation and support where most effective.  We can work on a project-basis and/or retainer-basis as required.

 

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Home  |  Services  |  Our Approach  | Impact  | About  | Contact Us